It is so crucial that we listen to our customers. Why? Simply because our business is not a business without them. Our customers have a weird way of anticipating the future of our business and help us both directly and indirectly shape our business in the right direction.
We don’t win with products; we win with happy customers. We make the experience better at every touch point.
In 2020, I changed the configuration of my agency after Nationwide Insurance changed their distribution model.
Our consumers have multiple ways to interact with us — by phone, text, fax, mobile device, in person, by video and through a highly functional website that supports online transactions.
We are virtual and not limited by geographical boundaries. I use blogs and social media to provide the types of insights and insurance, retirement, and investment knowledge that consumers are looking for.
Consumers are changing, and I want my agency to evolve and accommodate those changes.
My concept is making the consumer’s experience consistent, convenient, and personalized at every stage of their buying or service journey.
I am a lifelong learner and enrolled in the Horn Entrepreneurship Program at the University of Delaware. Member of CrossFit Wheelhouse in Avondale, PA. I provide seed monies and mentor startups who could use our advice.
I am married to Maryann, a special education teacher, and have been blessed with 4 children. I recently helped my oldest son demo and update his 1840 farmhouse in Landenberg PA and learning how to become a hobby farmer.
Brian Villec is highly skilled in consulting and collaborating with advisors and their clients to develop and implement long term financial strategies to include business succession planning, estate planning, long-term care insurance planning, disability income protection and retirement income planning. Brian believes in a consultative approach tailored to each client’s individual needs, goals, and risk tolerance. This approach often-times includes coordination with clients’ legal and tax advisors in developing and implementing their plan.
With a 20-year plus history in the investment, life insurance and annuity industry, Brian is better able to understand and assist advisors with challenges of an ever-changing wealth planning environment. Brian earned a B.A. in International Relations from the University of Delaware and a Master of Science in Management from the American College. He holds several industry credentials including his CFP®, CLTC®, and RCC. Securities registrations include: Series 6, 7, 63, 66 and 24.
Brian began his financial services career for Smith Barney and Oppenheimer Funds in New York City before moving back to the MidAtlantic area where he joined Nationwide. Seeking to make an even greater impact and bring more value, Brian has partnered with property and casualty agencies to deliver financial planning services to agency clients.
Brian enjoys spending his free time with his 3 children. He spent many years volunteering with his sons’ Boy Scout Troop 33 in Wilmington, DE. And was often found on camping, hiking and canoeing trips with his boys. Including several “high adventure” trips in Upstate New York and a 50-mile backpacking trip in Yellowstone National Park. Brian proudly supports his daughter’s competitive rowing team and her academic success – he is her biggest fan.
My goal is to provide our clients with the best service possible. To achieve this goal, I collaborate with John and am learning more about insurance everyday. Together we will provide you with high quality service, find the best coverage to meet your needs and answer any questions you may have.
I am the proud father of two boys and spend my free time with them.